Privacy Policy – Printman

Last Updated: September 4, 2026

Printman operates as a printing and customized production service provider in Jordan. In this Privacy Policy, “Printman,” “we,” “us,” and “our” refer to Printman.

Welcome to Printman. We value your trust and are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us through social media channels, or visit our office.

Data We Collect

We collect personal, technical, and service-related information necessary to provide and improve our services:

Personal Information: Full name, phone number, email address, and delivery address.
Design and Printing Files: Images, logos, and technical files provided by you to produce customized products.
Official Documents: Documents or paperwork provided where required for certain sensitive requests, such as official stamps or documents. These are used solely for legal verification and order fulfillment.
Payment Information: Payments are handled through Cash on Delivery or online transfers through CliQ within Jordan. Basic transaction and invoice details may be recorded for accounting and order fulfillment.
Browsing and Analytics: Technical information such as device type, operating system, approximate geographic location, and site interaction may be collected through tools such as Google Analytics to help us understand website usage and improve the user experience.

How We Use Your Information

We may use your information for the following purposes:

Processing orders, issuing invoices, and arranging shipping or office pickups.
Communicating with you regarding order updates, design reviews, and customer support.
Managing customer requests and providing our printing and customized production services.
Maintaining website security and preventing unauthorized or fraudulent activity.
Improving our website, services, and customer experience.
Promotional Messages: Where permitted by applicable law, we may send promotional offers or marketing messages using contact details obtained through customer interactions, such as WhatsApp Business. You may opt out of promotional communications at any time by contacting us directly or replying to the relevant message. We will process your opt-out request as quickly as reasonably possible.

Why We Process Your Information

We process your information to:

Provide and fulfill requested services.
Communicate with you about your orders and requests.
Process payments and maintain transaction records.
Arrange delivery or pickup.
Maintain website security.
Improve our services and website.
Comply with applicable legal, accounting, and administrative requirements.
Send promotional communications where permitted by applicable law.

Sharing Information with Third Parties

We do not sell your personal data. Where necessary, information may be shared with trusted third parties that assist us in operating our business and providing our services, including:

IT and Technology Providers: For technical development, database management, hosting, maintenance, and website security.
Accounting and Financial Service Providers: For accounting, auditing, financial records, and tax compliance.
Shipping Companies: To fulfill delivery and shipping requests.
Legal Authorities: Where disclosure is required by applicable law or requested by competent authorities with legal authority to do so.

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

Cookies & Analytics

Our store uses cookies for different purposes, including:

Essential/WooCommerce Cookies: Required for core store functionality, shopping sessions, and related website features.
Analytics Cookies: Such as Google Analytics, which may be used to measure website traffic, usage, and performance.

You can adjust your browser settings to manage or disable cookies. Disabling certain cookies may affect the functionality of some website features.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain design and print files for up to five years to facilitate reorders, repeat production, and customer support.

Customers may request the deletion of their personal data or files, subject to applicable legal, accounting, or operational requirements that may require us to retain certain information.

Security Cameras (CCTV)

Our office and facilities are monitored by security cameras for internal protection and safety purposes.

CCTV recordings are used strictly for security purposes, are accessible only to authorized personnel, and may be disclosed to competent authorities where legally required.

Your Rights

Subject to applicable law and relevant operational or legal requirements, you may request:

Access to your personal data.
Correction of inaccurate or incomplete personal data.
Deletion of your personal data or files where legally and operationally possible.

We may need to verify your identity or request before processing certain privacy-related requests.

Privacy Requests

For privacy-related requests or inquiries, you may contact us at info@printmanjo.com or through our official WhatsApp Business channel.

Changes to This Privacy Policy

Printman may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.